Giving and Receiving Feedback | 60–90 Minute Micro-Training
In most organizations, feedback is either never given at all or ends in defensive reactions. Grupas' "Giving and Receiving Feedback" micro-training enables employees to use feedback not as a judgment, but as development data. Its compact 60- or 90-minute format can be delivered without disrupting a busy work schedule; with interactive delivery, self-assessment, role play and template design, it focuses on practice far more than theory.
The program consists of the following modules: the fundamentals of feedback, reducing defense mechanisms (STOP – LISTEN – UNDERSTAND – RESPOND), the SBI (Situation – Behavior – Impact) development language model, application through real business scenarios, and a personalized "Feedback Template". At the end of the training, every participant creates their own Personal Feedback Card.
Organizational Benefits
- Open communication culture: Ensures an honest and transparent flow of communication and reduces misunderstandings.
- Early resolution of conflicts: Issues are addressed constructively at their source, before they escalate.
- Higher performance: Regular and constructive feedback lifts individual and team performance and accelerates goal achievement.
- Psychological safety: Creates a safe environment where employees can express their ideas without fear.
- Learning organization: A mindset of learning from mistakes and continuous improvement becomes embedded in the corporate culture.
- Lasting output: A concrete feedback template and a shared language that can be used in daily work life after the training.
Who Is It For?
- All employees and project teams
- Cross-functional employee groups
- New leader candidates
- Teams entering the performance appraisal process
Recommended group size: 12–20 people (ideal for role play).
Contact Grupas for planning tailored to your organization — we are ready for enthusiastic collaborations.
