Teamwork Practice and Problem-Solving Techniques for Blue-Collar Employees (Quality Circles) – 1 Day
Solving shop-floor problems permanently and continuously improving processes is most often possible with the participation of the people who know the job best — blue-collar employees. Grupas' 1-day training offers a practical roadmap, supported by real application examples, for implementing the teamwork (Quality Circle) system, one of the Total Quality Management practices, in your organization.
The program consists of two main parts: The Teamwork (Quality Circle) Implementation System — team definition and purpose, in-team roles, work plan, characteristics of effective teams, communication techniques, the "3-Stage Teamwork" implementation system, simple template stage forms, sharing of results, recognition–reward and monitoring systems; and Problem-Solving Discipline and Basic Problem-Solving Techniques — Brainstorming, Cause-and-Effect Diagram, Check Sheet, Flow Chart, Histogram, Pareto Analysis, Radar Analysis, Graphs, Solution Scorecard, 5 Whys (Root Cause), Interviews, Benchmarking, Risk Analysis and Building Consensus applications.
Benefits for Your Organization
- More effective and permanent solutions to problems; fewer recurring issues thanks to a root-cause-focused approach
- More detailed and systematic examination of issues, and a data-driven decision-making culture
- Fair sharing of workload through teamwork and increased shop-floor participation
- Making gains permanent by standardizing solutions and monitoring results
- Increased employee competence, motivation and a stronger sense of belonging
- Easier access to resource support from management
- Transforming teamwork into a self-sustaining system and part of the corporate culture
Who Is It For?
Managers and employees who want to establish and develop the use of Teamwork and Problem-Solving Techniques in their organizations; production, quality and continuous improvement teams that want to expand quality circle practices.
We are ready for enthusiastic collaborations… GRUPAS | people • process • technology
